Privacy Policy

1. Introduction

Elite House Cleaning ("we," "our," or "us"), based in Rocklin, California, respects your privacy and is committed to protecting your personal data. This Privacy Policy outlines what information we collect, how we use it, and how we safeguard your data when you use our website or services.

2. Information We Collect

We collect information that you voluntarily provide to us when you request an estimate, contact us, or schedule a cleaning service. This may include:

• Contact Information: First and last name, email address.
• Phone and Text Information: Phone numbers and text messages sent to or received from us for scheduling or quoting purposes.
• Service Details: Information about your home, address, and the specific cleaning services requested.

3. How We Use Your Information

We use the information we collect strictly to provide and improve our services to you. Specifically, we use your data to:

• Schedule, provide, and confirm cleaning services.
• Send text or email notifications regarding your appointments and estimates.
• Respond to customer service inquiries and support needs.
• Marketing communications: Send promotional emails, special offers, or other marketing materials that may be of interest to you. You may opt out of these communications at any time.

4. We Do Not Sell Your Data

We will never sell or rent your personal information to third parties. The information we collect, including phone numbers, emails, and address details, is kept entirely confidential and is only used internally by Elite House Cleaning.

5. Data Security

We implement appropriate technical and organizational security measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction.

6. Your California Privacy Rights

We operate in accordance with California privacy standards. If you are a California resident, you have the right to request access to the personal information we have collected about you, request the deletion of your personal information, and opt out of future marketing communications.

To exercise any of these rights, please contact us using the information provided below.

7. Contact Us

If you have any questions or concerns regarding this Privacy Policy or how we handle your personal information, please contact us at:

Elite House Cleaning
2685 Angeles Ct, Rocklin, CA 95677
Phone: (916) 407-1010
Email: [email protected]