Terms of Service

1. Acceptance of Terms

By accessing or using the website or booking services with Elite House Cleaning ("we," "our," or "us"), you agree to the conditions described in these Terms of Service. If you do not agree with any part of these terms, please do not use our services.

2. Service Quotes and Booking

We provide house cleaning services for residential properties in Greater Sacramento, California, and surrounding areas. Estimates provided are based on the condition assumed during communication. For homes that may require unexpected additional work, pricing may be adjusted upon arrival after notifying you. We reserve the right to decline service if the property’s condition drastically differs from quoted descriptions.

3. Cancellations and Rescheduling

We kindly request out of courtesy to our cleaning staff that any cancellations or rescheduling of your appointment happen at least 24 hours prior to the scheduled cleaning.

4. Use of Contact Information

By providing your phone number and email address, you agree that Elite House Cleaning may contact you regarding your appointment. We may also use this information, including SMS text messages, to send marketing or promotional offers related to our services. You can opt out at any time by replying "STOP" to messages or clicking the unsubscribe link in our marketing emails. Your data will never be sold to a third party.

5. Safety and Precautions

To ensure the safety of our staff, we request that you ensure your property is relatively safe and accessible for cleaning. This includes securing aggressive pets and removing biohazards prior to the cleaning team's arrival.

6. Disclaimer of Warranties

All services and information on our website are provided "as is" and "as available". To the fullest extent permitted by California law, we disclaim all warranties. We aim to provide elite-level service but do not guarantee that the service will meet your personal subjective expectations.

7. Governing Law

These Terms of Service are governed by and construed in accordance with the laws of the State of California. Any disputes must be handled in the local jurisdiction corresponding to Elite House Cleaning in Placer County or surrounding authorized regions.

8. Contact Us

For any questions concerning these Terms, please contact:

Elite House Cleaning
2685 Angeles Ct, Rocklin, CA 95677
Phone: (916) 407-1010
Email: [email protected]